Lessons from T-Mobile and Experian partnership and data breach

Cyber security, information security…call it what you want, but it must be taken seriously and proactively in every organization. Furthermore, your plan and attention must extend beyond the confines of your own networks, systems, applications and walls. You need to collaborate with your partners on join strategies to strengthen your connections, secure your data and protect your intellectual property. As …

Market your products and services, don’t spam people

Marketing is a blend of science and art and it should be approached very carefully and strategically. One of the most frequent methods of marketing and awareness building are mailing lists to which people sign up in order to receive promotions, discounts, free products or services and so on. However, when it comes to populating and building your e-mail lists …

Leaders think and speak clearly

Leaders listen to ideas, consider them, and then make their own decisions based on collective experience, knowledge and available information. While you should always be considerate, professional and respectful to your colleagues you should not agree with ideas and courses of action that you don’t believe in. If your experience, education and knowledge advise you against a particular idea then …

Invest in people

Education, training, growth and other opportunities are among many responsibilities of leaders to provide for their teams and staff. Make sure people are trained in their area of responsibilities and that they have opportunities to continue learning, growing and advancing. It’s always better to have a smaller number of high performing people on your team than a larger number of …

Creative thinking required

Creativity and originality are at times challenging to come by in most organizations. Way too frequently folks follow the same path that was cut by those before them without considering all available options. It is imperative to consider alternatives and ensure that you and your business are using the best available solutions and are not simply maintaining status quo. At …

Analyzing Social Media

Social media is the present-day word-of-mouth and as such you need to listen. In order to grow, advance and improve your services and products you need to be aware of what people are saying about your organization. You also need to actively engage in providing exceptional customer service across these channels and meet your clients where they are and enjoy …

Adjust your attitude

Growing up, how many times have you heard the following words from your parents: Adjust your attitude. Well, as you now know, they were even more right then you thought at the time. Your attitude matters, your determination and motivation to succeed is of crucial importance as you move through various opportunities and challenges in life. This same attitude will …

It’s simple: treat people how you want to be treated

When working with others, always do your best to be professional, respectful and courteous. Provide them respect, attention and dignity. No matter where they may work, above it all, they are people, just like you and your leadership role makes you even more accountable to ensure fair treatment of all employees. This extends across everyone you meet and work with …