Don’t badmouth your competition. Instead, focus on providing value and improving who you are and what you do. Improve your products and services, don’t tear down others.
Reasons for change are not all equal
Making a change does not necessarily mean that what was done up until this point is bad in any way. It may simply refer to an evolution of products, services and maturity of how we approach certain needs.
Rules of engagement
Learn the system and the rules of the game before you begin playing it. Same applies to your organizations, industries or markets. Learn what works, what doesn’t, how are decisions made and who is able to influence the outcomes and contribute to performance. Once you have done your homework, leverage what you have learned for your future actions in service …
Leaders speak last
Whether you are running a meeting, leading a brainstorming session or building a strategy for a new partnership, product or a service, consider speaking last and here’s why. As the most senior individual in that room or on that call, your opinion and thoughts will influence others and at times event prevent better ideas from surfacing. Enable, empower and expect …
Give away your products and services
Give away your products and services to enter new markets or segments and establish your brand while sharing your knowledge and experience. Provide value BEFORE you ask or expect anything in return. When people are not familiar with what you can do and know, it is is up to you to build awareness and share freely without expectations or conditions.
Your top sales person should be your CEO
Sales are essential in all industries and businesses. Whether you provide products or services, you need to be able to sell and be profitable in order to at least sustain your current position and ideally grow over time. On this journey, it is essential to know that everyone has some of the sales responsibilities while the majority (when it comes …
Delegation is a matter of trust
Delegation is a matter of trust which is why it is essential to hire those you can trust. While true trust is developed over time, leaders should begin trusting people by empowering them to contribute to the overall success of their business. While some folks might not be as good as you (in your mind at least) if you have …
Listen to your customers
Listen to your customers as they are among the greatest sources of information in order to continue to improve, expand and grow. On this improvement and growth process, listen to what folks are saying and engage with them across all avenues, in particular across social media. This focus on customer service and proactive approach is what distinguishes you from others. …
Your ability to anticipate is a major advantage
Anticipation is the key! Well, one of several major keys to progress and success. Your ability to anticipate the needs of your team, your boss, your organization, your industry, clients, partners…your CEO, is crucial to say the least. While it is important to be present in the moment and make progress, it is equally as important to look some 3-5 …
How to make money: 4 major areas to focus on
One way or another, we all want to be compensated for the value we provide, for the work we put in. Whether this is a salary, a bonus, contract pay…your products and services should be valuable and therefore you should be paid for them. That’s simple enough. However, money on its own shouldn’t be your only or major objective as …