Perform a complete review of your operations and realign appropriately to ensure competitiveness, value and success. All business are doing things they shouldn’t and are not doing those which would bring them much needed value and quality. Focus your talent, people and effort into products and services you are good at, want to be better at and want to be …
Periodically reassess performance and customer service
It is extremely valuable to have a pulse on what is happening with your clients, your partners, your suppliers so that you can readjust and act accordingly. Knowing what they think and have experienced with you and your staff is of great value in moving forward and establishing trust in those relationships. This is why a periodic reassessment of both …
How reliable and responsive is your local IT team
Most technology services used at work, school, or home are looked at by users as commodity services, similar to water and electricity, they are simply expected to be available and work properly. When it comes to network; access to websites, chat services, e-mail (from both computers and smartphones – iPhone, Android, Windows based phones…) along with many other services are …
Selecting the most valuable conference to attend
It’s been a while since I went to a real professional conference (been to a number of one day seminars, presentations and demos), but not a real targeted conference. I think it’s time to change this and become more involved in the technology world outside my immediate area. Also, considering that I’m planning to introduce additional improvements within our team …
It’s quiet out there
On this morning of social networks outages where Facebook is iffy and Twitter is down it’s nice to enjoy a cup of coffee in “peace” 😉 By the way, I wonder if they both run on the same hardware or are in the process of merging? Update: As a was going through my RSS feeds I came across info on …
Don’t forget to say thank you
Don’t forget to say thank you every once in a while to people that do stuff for you. It’s a simple statement to make, but showing your sincere appreciation for their hard work goes a long way in their eyes. This should apply to everyone you interact with from people that you work with on a project, your own team, …
Google Reader
Somehow over the past few years I have settled on Feedreader as my RSS aggregator of choice. Overall, it’s a good application, it had its minor issues along the way, but it was doing its job quite well. Throughout the years of my RSS subscription mania I have accumulated hundreds of feeds which became rather unmanageable and would generate thousands …