Find time to invest in helping those who can do nothing for you at this time. Be a resource, a mentor to those who are coming up behind you in your industry, your education or your market. Think about all of those who have helped you become a woman or a man you are today and make sure you help …
People want respect and flexibility
While motivations change with age and experience and are heavily influenced by our upbringing, environment, character, personality and integrity, two of the areas that remain common for us all are respect and flexibility.
Why you should hire the best people
Hire the best people you can attract and afford. Hire those you can learn from, those who will motivate and inspire you to be better yourself, those who will help you elevate the entire team, together.
Questionable career choices
Know your pitch and don’t lie to your audience, whether they are prospective or current clients. By the way, this exchange took place in January of 2020 at my previous university in Jersey City, NJ.
Don’t sell yourself short
Don’t sell yourself short and know your value. Be flexible in your negotiations process and allow for an acceptable range to be considered whether it is a new job, consulting engagement or a speaking opportunity. However, don’t be desperate and set yourself back too far and always be aware of what you are worth and what you would be contributing …
Customer experience matters, a lot!
The importance and value of exceptional customer experience should never be overlooked or underestimated. In addition to a quality product or a service, how you interact and treat your customers matters, a lot! In short, remove friction and respect people’s time and resources.
Jumping to conclusions
Experience is a great teacher, but it can at times lead us to jump to a conclusion which is inaccurate. Instead, do your best to remain cool, calm and collected, gather evidence and research the problem before taking any radical actions.
Random learning opportunities
Learn from everyone, expand your perspectives and listen to what those you work with have to say about your organizational leadership, culture, performance, product, services, outcomes…your present and your future. Invite folks to be truthful and share what they have observed along the way, both across the industry and your organization.
Share what you know
Share what you know, what you have experienced, what you have done before, what you have studied, share freely with others. As long as you are not sharing confidential, private or proprietary information, share what you know in service of helping other people. While many see hoarding information as a chip they may want to cash in at a later …
Learn, test, teach and share
Surround yourself with those who are more experienced than you are; with those who are smarter than you are; with those who have accomplished more than you have up until today. Learn, test, practice, experiment and then pass that knowledge along to those who are coming up alongside of you or after you as the whole point of leadership is …