Focus on your strengths, but embrace your weaknesses, be honest and transparent as both your strengths and your weaknesses make you the woman or a man that you are today.
Performance speaks for itself
Performance speaks for itself, every single time. Performance will say a lot more about you and your accomplishments over time than any marketing campaign ever could. Having said that, I see value in promotion, marketing and building awareness of your products and services and your own personal capabilities, but please don’t over do it and don’t make promises you can’t …
Eliminate bottlenecks, beginning with yourself
Eliminate bottlenecks, beginning with yourself and empower people to get things done. While some items (major accounts and contracts, legal, IP,…) might require your involvement and approval, most daily responsibilities should not depend on your availability. It is essential to empower your teams and provide them with the authority they need to get their daily and weekly responsibilities accomplished. Trust …
This is a team: in or out?
Business is a team sport. All top performing organizations have arrived there through a lot of work by a lot of people, never a single individual alone. Furthermore, on many teams, certain star players with particular functional (technical) skills have been know to take advantage of the environment they are in. This behavior should not be tolerated and allowed as …
Delegation is a matter of trust
Delegation is a matter of trust which is why it is essential to hire those you can trust. While true trust is developed over time, leaders should begin trusting people by empowering them to contribute to the overall success of their business. While some folks might not be as good as you (in your mind at least) if you have …
Don’t judge people
We have all done it at some point in life, we have judged someone else. In every instance, that was a wrong decision to make as none of us is perfect and none of us should have the audacity to look down on another human being. Furthermore, in most cases, we don’t have all the information and don’t know why …
How to hire employees
Growth is good “problem” to have. As you grow and expand your business, you will need to hire more people and this is where so many fail. Hire those who complement your skills and abilities, but who are different from you. Hire those whose strengths are your weaknesses and are of great importance to every business such as sales, marketing, …
How to work with unhappy clients
All people can and at times will become unhappy. Unfortunately, this unhappiness can frequently manifest itself across work and be left for you to deal with. Here’s what to do. Listen to what happened and what matters to them Manage the situation, contain, analyse and own any mistakes made by you or your teams Follow up with the client in …
To survive your business must be profitable
Profit dictates your organizational sustainability, longevity and its very existence. Whether you are in for-profit or non-profit sectors, you have to be profitable in order to pay your people, rent, utilities, technology, vendors…and the list goes on. While the growth doesn’t need to be substantial in every instance, even a single digit percentage increase in revenues (ideally in profits as …
People who don’t belong in meetings
Ahhh meetings…the place where so much time is wasted, never to be recovered again. While, in my experience, half of them are entirely useless, at times it is essential to bring the right people together to make decisions, take actions and move forward. When it comes to inviting people to join a meeting here are a few types you shouldn’t …