Do you know what you want? This is a simple, yet very serious and influential question everyone should ask themselves on a regular basis. Are you currently working and living how and where you want to be and if not, why not? What is it that you haven’t been doing in order to reach what you have defined as success? …
Do you know what motivates your employees?
Know your people, their hopes and dreams and do what you can to enable them to be successful. We are all motivated by different things and reasons that drive us to contribute and perform at exceptional levels. For some it is money, career advancement and growth; for others, work-life balance and more time with their families; for some people it …
Proactively recruit the best people
As I like to say, focus on people first, they matter the most. This is essential when leading your current teams and it is also of great importance when recruiting new employees. Don’t rely on the traditional way of hiring and finding talent. Posting a position on your HR website (in addition to few other websites) is no longer enough …
Leaders tell the truth
In all that you do, it is essential to remain truthful and honest with your staff. Your decisions won’t always be liked by all, but they should be understood and accepted by all and that is one of many responsibilities you need to address as a leader. You must consider alternatives, but once you’ve made a decision you need to …
Have no regrets
Ask yourself: what do you want to do when you “grow up”? That is, if you ever need to “grow up” which can certainly be debated either way. 😉 What is it that you want to accomplish, what do you want to become and do? Who are you today and who do you want to be tomorrow? As far as …
Don’t let others decide your future
Decide what you want to do and go after it. Don’t allow someone else’s opinion to shape your future,, your career, your advancement and progress…your life. Listen to the opinions of your friends and family, but make the decision for yourself and go after your goals and ambitions. Be brave as luck favors those who are brave and intentional about …
Stop complaining
STOP COMPLAINING! Stop it now as it serves no purpose to you or those you complain to. Negativity is a horrible trait and it will only detract from your goals and plans and will bring no value to anyone. Challenges are part of life, accept them, embrace them and move forward towards solutions and success. Make progress each day, stay …
Customer Service: UPS vs Amazon
Customer service is essential and nonnegotiable for any business that wants to be competitive, successful and valuable. Furthermore, today more than ever, longevity and long-term client retention directly depends on the overall customer experience your business provides to their clients. Here’s is my most recent example with two major companies, UPS and Amazon. One has failed miserably while the other …
Best job interview advice: be yourself!
Job interviews are an important and (for most) unavoidable process in transition between your current place of employment and the next chapter of your career. While I have made a video about in-person interview tips, I want to take a moment to focus on the most important advice of them all: be yourself! No matter what happens or what you …
Leaders care
True leaders care. They care about their employees; they care about their coworkers; they care about the vision and mission of the overall business. They care for everyone they work with and genuinely want to see them succeed. Exceptional leaders are able to motivate others and get the best out of them, they are able to inspire people to contribute …