Write down your goals and make them visible. When I say this, I refer to your major 5-8 goals you want to accomplish this year. Once they are written down, make them visible everywhere, at home, at work, on your phone, laptop…everywhere. You want these consistent reminders of what your priorities are and that time shouldn’t be wasted.
Listen to your customers
Listen to your customers as they are among the greatest sources of information in order to continue to improve, expand and grow. On this improvement and growth process, listen to what folks are saying and engage with them across all avenues, in particular across social media. This focus on customer service and proactive approach is what distinguishes you from others. …
We all make mistakes
Mistakes are part of life, part of business. There is no such thing as perfection so the sooner we realize that, the sooner we will be that much closer to progress, advancement and growth. None of us are perfect and as such it is important NOT to point out every single mistake. When it comes to leaders, they should be …
Trust people, empower them and delegate
Trust is the first major prerequisite to teamwork, progress and accomplishments. Without trust, other much needed capabilities can’t be build or utilized to their full extent. While trust is earned by many, I begin trusting people and believing in them and their abilities at first. However, once that trust is lost, it is nearly impossible for it to be regained.
Leadership is not a popularity contest
Leadership is not a popularity contest. Privileges of leadership come with responsibilities to make decisions that positively impact the lives of the majority and the firm as a whole. It is very rare that you will be able to make decisions that will be well received by everyone, by 100% of the people impacted by that decision. With that in …
Social media etiquette
Etiquette in social media is as important as it is in other aspects of life. Unfortunately, this isn’t the case for quite a few people which act as if the keyboard absolves and separates them from reality, courtesy, professionalism and kindness. Speaking to people on social media shouldn’t differ from how you speak with people in person. Having this digital …
Are you an entrepreneur?
Entrepreneurship is not for the faint-hearted. Becoming an entrepreneur, a successful CEO who has built their business from the ground up is filled with challenges, trials and tribulations and as such it shouldn’t be taken lightly. For most people, being a #4 or #14 in an organization is a much more manageable, acceptable and stress-free arrangement, one they welcome and …
Invest in people first
People must come first in all you do and here’s why. If you invest time, attention, focus and financial resources into attracting, retaining and growing the best people you can afford you will be positioned adequately to improve and grow your business. It all starts with people first, then processes, policies, followed by technology and everything else in THAT order. …
Branding vs. sales & marketing
Branding your business and yourself is a massively important strategy that will assist with your long-term viability and sustainability. Your reputation, your accomplishments precede you and people will be mindful of what you do before they reach out to you for an opportunity. Great brands stay a lot longer while sales come and go. Strong brands will survive and endure …
5 interview questions to ask candidates
Here are 5 interview questions to ask candidates and job applicants that I have found useful over the years: Tell me about yourself? What motivates you? Why this position, business and industry? Where do you see yourself in 3-5 years? What can I answer for you? Additionally, I spoke about 5 interview questions to ask employer which is the other …