Do what you believe in, even when it may not be a popular opinion. Speak what you believe and don’t be afraid to share your perspectives, ideas and experiences. Challenge status quo at every opportunity as that is how both you and your organization will continue to grow, learn and advance.
Delegation is a matter of trust
Delegation is a matter of trust which is why it is essential to hire those you can trust. While true trust is developed over time, leaders should begin trusting people by empowering them to contribute to the overall success of their business. While some folks might not be as good as you (in your mind at least) if you have …
How to work with unhappy clients
All people can and at times will become unhappy. Unfortunately, this unhappiness can frequently manifest itself across work and be left for you to deal with. Here’s what to do. Listen to what happened and what matters to them Manage the situation, contain, analyse and own any mistakes made by you or your teams Follow up with the client in …
Get feedback from your clients
Continuous, honest feedback on your performance is an integral part for future growth, improvements and advancement. You and your teams must know how well they are doing and they should hear the truth from their clients and partners, not simply rely on internal and somewhat subjective opinions. Ask people how you (and your teams) can improve. Ask your boss, ask …
Stop comparing yourself to others
Stop comparing yourself to others. Be who you truly are on focus on your major goals and get your priorities in order. People will talk, have opinions, ideas, but none of them should have control over your life and your future…it’s yours, own it!
Lead by example
Dear leaders, you must lead by example and as such you should never ask anyone on your teams to do things you haven’t done in the past or anything you wouldn’t do today. While you may not be as good as others on your team in a particular area (out of practice), it is essential to demonstrate your willingness to …
Trust people, empower them and delegate
Trust is the first major prerequisite to teamwork, progress and accomplishments. Without trust, other much needed capabilities can’t be build or utilized to their full extent. While trust is earned by many, I begin trusting people and believing in them and their abilities at first. However, once that trust is lost, it is nearly impossible for it to be regained.
What’s your story?
What is your story? What is the excuse you keep telling yourself for not going after all the things you want and deserve in life, in career, in business, health, family…what is it, do you know? Now, that you are being honest with yourself, let’s take this moment to reflect on what you truly desire in life and career. Do …
Beware of self-proclaimed experts
Beware of self-proclaimed experts as they are rarely what they claim to be. Expertise can at times be subjective and skin deep which is why you should accept expertise cautiously (especially the one where it is self-proclaimed). I have experienced numerous examples where so called experts were miles away from what they have claimed to be and as such our …
Don’t blame others, it’s all you
Don’t blame anyone else for your performance, as it is YOUR performance. While I have said this time and time again, I was reminded of it and humbled by it a few days ago as a number of people have been waiting on my contributions in order for certain processes to move forward. It was all me, my fault, my …