Your top sales person should be your CEO

Sales are essential in all industries and businesses. Whether you provide products or services, you need to be able to sell and be profitable in order to at least sustain your current position and ideally grow over time. On this journey, it is essential to know that everyone has some of the sales responsibilities while the majority (when it comes …

When is it time to make a career move

Lack of progress (both personal and professional) over a long period of time is indicative that it might be time for you to begin exploring other options. It is important to understand that at some point in time, it is no longer valuable to you to keep hoping that things will change, especially things over which you may not have …

How to work with unhappy clients

All people can and at times will become unhappy. Unfortunately, this unhappiness can frequently manifest itself across work and be left for you to deal with. Here’s what to do. Listen to what happened and what matters to them Manage the situation, contain, analyse and own any mistakes made by you or your teams Follow up with the client in …