Proactively recruit the best people

As I like to say, focus on people first, they matter the most. This is essential when leading your current teams and it is also of great importance when recruiting new employees. Don’t rely on the traditional way of hiring and finding talent. Posting a position on your HR website (in addition to few other websites) is no longer enough …

If you do the work, they will never succeed

Help people, empower them, provide resources and tools they need to be successful, but DO NOT do their work for them. Completing the work of others doesn’t help anyone. It doesn’t help them, it doesn’t help you nor does it help your organization. People must be empowered and positioned to succeed, yet they must be accountable for their performance and …

Experience is a lot more than the number of years alone

Experience is what we are all after when looking for a new hire (obviously in addition to personality, skill set and education to name a few). However, this elusive experience is not equivalent to the number of years candidates have, but it is much more related to how were those years spent. When looking to hire, ask yourself, better yet, …

How to build your reputation

You are only as good as your last performance. We have all heard this statement or a variation of it and unfortunately, in most organizations, it is partially true. I say partially true as your overall performance and contributions are more important than any single project, service improvement or business development opportunity. Your reputation as a whole is what matters. …

Why annual performance reviews don’t work

Traditional, annual performance reviews don’t work and here’s why. Employees need consistent and constant input and suggestions when it comes to their responsibilities and performance. Having someone under perform for a year is a disservice to that employee, the firm as a whole and even yourself as a leader who is accountable for the overall performance and contributions of your …

Be honest, compete on value, not price

Honest and transparent approach will go a long way in customer acquisition and more importantly, customer retention. When it comes to your services and products it is important to be honest, sincere and transparent with respect to your strategy, cost and pricing that they may need to incur. Be honest with your clients and tell them the truth, tell them …

Attract the best talent, then do your best to retain them

Talented people are hard to find and they are even more difficult to retain long term. They have options and they know it. Having this in mind, it is important to invest in people ahead of anything else. Get the best folks you can and focus on quality over quantity. Once a team is built, then shift your focus towards …