When is it time to make a career move

Lack of progress (both personal and professional) over a long period of time is indicative that it might be time for you to begin exploring other options. It is important to understand that at some point in time, it is no longer valuable to you to keep hoping that things will change, especially things over which you may not have …

How to work with unhappy clients

All people can and at times will become unhappy. Unfortunately, this unhappiness can frequently manifest itself across work and be left for you to deal with. Here’s what to do. Listen to what happened and what matters to them Manage the situation, contain, analyse and own any mistakes made by you or your teams Follow up with the client in …

To survive your business must be profitable

Profit dictates your organizational sustainability, longevity and its very existence. Whether you are in for-profit or non-profit sectors, you have to be profitable in order to pay your people, rent, utilities, technology, vendors…and the list goes on. While the growth doesn’t need to be substantial in every instance, even a single digit percentage increase in revenues (ideally in profits as …

People who don’t belong in meetings

Ahhh meetings…the place where so much time is wasted, never to be recovered again. While, in my experience, half of them are entirely useless, at times it is essential to bring the right people together to make decisions, take actions and move forward. When it comes to inviting people to join a meeting here are a few types you shouldn’t …

No negative people allowed

No negative people allowed. Period. While you can’t control others (and you shouldn’t try to do that anyway) you should be in complete control of how they impact and influence you, your emotions, feelings, behavior and life in general. Negative people should have zero influence over how you feel, think or perform. They have lost already and as such their …

Social media influencers: Casey Neistat

Whatever you may call it, social media is here to stay and it is relevant for both businesses and individuals. It is how people communicate, it is how brands market and advertise, it is one of major ways that connects us all. One of recent examples of its influence is a cameo appearance by a 12 year old boy (Dutch) …

Get feedback from your clients

Continuous, honest feedback on your performance is an integral part for future growth, improvements and advancement. You and your teams must know how well they are doing and they should hear the truth from their clients and partners, not simply rely on internal and somewhat subjective opinions. Ask people how you (and your teams) can improve. Ask your boss, ask …