Ask yourself: what do you want to do when you “grow up”? That is, if you ever need to “grow up” which can certainly be debated either way. 😉 What is it that you want to accomplish, what do you want to become and do? Who are you today and who do you want to be tomorrow? As far as …
Don’t let others decide your future
Decide what you want to do and go after it. Don’t allow someone else’s opinion to shape your future,, your career, your advancement and progress…your life. Listen to the opinions of your friends and family, but make the decision for yourself and go after your goals and ambitions. Be brave as luck favors those who are brave and intentional about …
Stop complaining
STOP COMPLAINING! Stop it now as it serves no purpose to you or those you complain to. Negativity is a horrible trait and it will only detract from your goals and plans and will bring no value to anyone. Challenges are part of life, accept them, embrace them and move forward towards solutions and success. Make progress each day, stay …
Customer Service: UPS vs Amazon
Customer service is essential and nonnegotiable for any business that wants to be competitive, successful and valuable. Furthermore, today more than ever, longevity and long-term client retention directly depends on the overall customer experience your business provides to their clients. Here’s is my most recent example with two major companies, UPS and Amazon. One has failed miserably while the other …
7 signs your boss is not a leader
7 signs your boss is not a leader is a collection of overarching items that stood out to me over the years. This is not an all inclusive list by any means, but should you come across these seven (or most of them at least), take that as a sure sign that you are not working for a leader. Furthermore, …
Leaders care
True leaders care. They care about their employees; they care about their coworkers; they care about the vision and mission of the overall business. They care for everyone they work with and genuinely want to see them succeed. Exceptional leaders are able to motivate others and get the best out of them, they are able to inspire people to contribute …
Stop drifting through life and career
Opportunities are created, they are not found on the side of the road. You must be intentional, direct and focused on your future and desired outcomes. You must be relentless and tireless in the pursuit of your goals and realization of your ideas. Whatever your personal and professional goals may be, it is up to you to own the process, …
People don’t leave companies, people leave their managers
People don’t leave companies they leave leaders! We have all heard and experienced this notion in one form or another. You either know someone who has or you have left a company due to poor leadership, I know I have. Furthermore, if your firm is experiencing high turnover (and it is not an intentional “house cleaning”) it is undoubtedly in …
How do you make people feel?
How do you make people feel? Really ask yourself this question as that is part of your legacy, part of a lasting impression and memory that will remain after you have left your current role or place of employment. Your contributions, skills, knowledge and experience all matter yet they will fade with time and the only lasting impression in minds …
What is keeping your CEO up at night?
If you want to succeed, grow and advance as most of us do, the conceptual approach is very straight forward and simple. Solve the problems that are keeping your CEO up at night. That’s all! Yes, I know I made that sound very simple and that the execution is generally much more complicated requiring months even years of hard work. …