Avoiding conflicts is generally a solid advice to follow. However, at times, disagreements (perhaps a better term) are unavoidable. By this I refer to those moments when someone needs to speak up in support of others and with collaboration and progress in mind. However, even during these disagreements one needs to remain professional, respectful and polite, but the points of …
Organizational mission sets all calendars
Business side of your organization sets the calendars of all others. This can happen directly or indirectly, but all functional areas need to be aware of the core mission of their business and act in support of it. In my particular case, in higher education, academic calendar sets our IT calendar and has a significant impact as to how and …
Lead with your heart
Treat others the way you want to be treated. Show compassion, empathy, understanding and support. Now, this doesn’t mean be a softy all the time and let others take advantage of your kindness, but it means don’t go out of your way to make lives of others miserable and unnecessarily difficult. As a leader, one of your primary responsibilities is …
Support your team unequivocally
In order to be successful if is imperative to be customer focused, yet employee aware at the same time. However, at times, these two important groups may come at odds which is when you as a leader need to act. Ideally, you would have been involved all along to avoid any negative escalation of issues, challenges or problems, but that …
You are not allowed to quit!
Are you in pursuit of a lifelong goal? Is it getting tough to get there? Have you started doubting yourself and are you considering settling for something less? Are you thinking about giving up? Well…you won’t and here’s why. You are not allowed to quit going after what you truly want and what you truly see as your goal. You …
Engage with your industry
Engage with your colleagues, profession and industry by attending seminars, conferences and meetups, both local and global. Learn from others who are wiser or more experienced; learn from those who have done it successfully; learn from those who are a bit further along than you on this journey. Additionally, and equally as important, don’t forget to share what you know …
Be honest with your service providers
Please be honest with your service providers. No matter what happened to a particular piece of equipment or a product we need to have as many facts as possible up front in order to provide adequate services and support. There’s no reason to be ashamed or embarrassed as chances are that your story is not the worst we have heard …
Recommendation letters
When you are asked to write a recommendation letter, do you always say yes? If so, do you always write in positive light about that particular individual? If you said yes to both questions, why? What makes most people uncomfortable to saying no to most requests?
Please talk to your IT staff
When purchasing new hardware, software of have questions about a particular technology please consult your IT staff (if available to you of course) prior to making the purchase. Having someone with a bit more technical experience and knowledge take a look at your specifications and technology needs can be of great help in the long run. If nothing else, it’s …
How to make your computer perform better
Here are some basic tips on how to maintain your computer (PC or Mac) and make it perform better for a longer period of time. These are tips that everyone can do on their own. If you are interested in more detailed, technical info please let me know. Also, if you have any tips or suggestions to share please feel …