How and when should you protect your team? The answer is almost always, always! Even when you collectively under-perform or fail, it is up to you to face those consequences and address any criticism publicly while resolving any challenges internally and privately. Furthermore, don’t allow anyone to badmouth your team publicly, especially if they haven’t had any common decency or …
Leaders protect people and make them feel safe
One of many responsibilities of leaders is to protect their staff and make them feel safe, comfortable and welcome at work. Besides being the right thing to do, you want your employees to be productive and to come back tomorrow and as such it is on you to provide a welcoming and supportive environment.
Support your team unequivocally
In order to be successful if is imperative to be customer focused, yet employee aware at the same time. However, at times, these two important groups may come at odds which is when you as a leader need to act. Ideally, you would have been involved all along to avoid any negative escalation of issues, challenges or problems, but that …
Geotagging your life online? Be careful.
Geotagging and location based services are all the rage these days. While they are very useful at times, these features should not be taken for granted nor should they be enabled on all of your devices and applications. Certain parts of your life are meant to be private and they should remain that way. Geotagging every move online for all …