With each passing day, more and more universities, organizations and businesses are moving their operations online. This massive test of our business continuity plans, processes and procedures (while challenging today), will be of great value in months to come. We will learn what works, what doesn’t and what could be improved. We will also learn what could and should be …
Coronavirus, sales and business ethics
Be honorable, honest and ethical in all that you do for your reputation will carry and extend well beyond any single sale or transaction. Your integrity, leadership and trust need to be your calling card.
Business continuity extends beyond technology
While business continuity and disaster recovery are heavily dependent on technology, tools and processes they both need to extend beyond technology and should be approached as organizational priorities, endeavors and initiatives.
Social media influencers: Casey Neistat
Whatever you may call it, social media is here to stay and it is relevant for both businesses and individuals. It is how people communicate, it is how brands market and advertise, it is one of major ways that connects us all. One of recent examples of its influence is a cameo appearance by a 12 year old boy (Dutch) …
Cyber security is a full-time job
As more and more products get connected online in this Internet of Things (IoT) “revolution” of sorts, it is important to take information security strategically, seriously and proactively. To start, your systems and networks need to be redundant, backed up and up to date (properly configured, patched and tested); your users need to know what NOT to do online (at …
Analyzing Social Media
Social media is the present-day word-of-mouth and as such you need to listen. In order to grow, advance and improve your services and products you need to be aware of what people are saying about your organization. You also need to actively engage in providing exceptional customer service across these channels and meet your clients where they are and enjoy …
Made a mistake? Own it, apologize and fix it
All leaders and all organizations make mistakes and will continue to make mistakes. However, what differentiates them is how they react after the mistake has been made. If a mistake (whatever it may be, a security breach, performance or stability issues…) is made by you or your organization as a whole, own it, apologize, fix it and learn from that …
Outlook 2010 window doesn’t maximize
Here’s an issue I experienced recently (not really sure what caused it), but as I’m sure it happens to others as well I decided to post a quick solution that worked for me. For some reason Outlook 2010 (on Windows 7 Enterprise SP1) wouldn’t launch. I mean the application would start, but the window wouldn’t open to full screen and …
Gmail Manager for Firefox works again
If you are like me and heavily use several Firefox add-ons, chances are that Gmail Manager is one of them. It is a great add-on to manage multiple Gmail accounts (as the name implies). However, with the latest Firefox update (v. 6.0.2) it broke and wouldn’t login. No worries, after a bit of searching I came across a solution that …
Facebook updates its news feed and makes it real-time
Facebook updated their news feed, made it real-time and moved it to the right (right above chat). This could be a nice change considering the growth of both screen resolutions and monitor sizes and as well all know instant gratification is highly rated nowadays, so the real-time component will be much appreciated. Now, if I could only opt-out of being …