Be authentic, transparent and most importantly, be who you are. Now, don’t confuse this with being confrontational or difficult for no apparent reason, what I actually refer to is sticking to your beliefs and opinions which are backed by facts, experience and values. If you have seriously considered all options and alternatives and you have formed an educated opinion don’t …
Made a mistake? Own it, apologize and fix it
All leaders and all organizations make mistakes and will continue to make mistakes. However, what differentiates them is how they react after the mistake has been made. If a mistake (whatever it may be, a security breach, performance or stability issues…) is made by you or your organization as a whole, own it, apologize, fix it and learn from that …