Lead by example

Dear leaders, you must lead by example and as such you should never ask anyone on your teams to do things you haven’t done in the past or anything you wouldn’t do today. While you may not be as good as others on your team in a particular area (out of practice), it is essential to demonstrate your willingness to …

How to get promoted?

Promotion: how to get one? This is a great question, one that each of us have asked ourselves and our colleagues at least once in our careers. First, you can always move to another organization that is better suited to your goals, ambitions, skills and capabilities. However, changing organizations is a challenging concept for so many people due to their …

How to find a new job

How to find a new job? A question, we have all asked ourselves at some point and more importantly, we had to answer it. When it’s time to move on from your current position or place of employment it is essential to be strategic about your next move. First, research the position and who it reports to. Your direct supervisor …

Listen to your customers

Listen to your customers as they are among the greatest sources of information in order to continue to improve, expand and grow. On this improvement and growth process, listen to what folks are saying and engage with them across all avenues, in particular across social media. This focus on customer service and proactive approach is what distinguishes you from others. …