If you aspire to go beyond mediocrity and dream of greatness, you will need to act accordingly and work hard each day. During this (possibly never ending) journey, you will need to prioritize and sacrifice some of the activities that are not as productive and valuable towards realization of those massive goals. There will be weeks, months, even years where …
Less meetings, more doing
Meeting fatigue is something we have all experienced at some point in our careers. Meeting after a meeting to no end and frequently to no purpose or value can become draining on individuals and teams as a whole. Each of our businesses would be much better off if we spent less time in repetitive meetings which frequently conclude without any …
Ask your team for honest feedback
Are you failing your staff, your coworkers, your team? How do you know? Did you ask them? While most of us will annually reach out to our customers, clients and partners to get their feedback on our performance we often neglect those we work with closely. How often have you asked your coworkers, your staff, your immediate team members about …
Aetna web maintenance
I normally try not to rant online too much as it is really pointless and generally counterproductive. We have all experienced poor customer service, long waits and rude representatives, but at times certain behavior exceeds all stupidity. This is one of those times. Today, at 12:30 PM I have tried to log into an Aetna account and wasn’t able to …