The value of strategic partnerships

No matter how large your business might be, it can always benefit and see value from a select number of strategic partnerships. These partnerships are larger and deeper than simple vendor relationships and as such they should be formed and entered carefully, thoughtfully and with a mutually beneficial outcome in mind. Think about your future and your distant goals and …

Beware of self-proclaimed experts

Beware of self-proclaimed experts as they are rarely what they claim to be. Expertise can at times be subjective and skin deep which is why you should accept expertise cautiously (especially the one where it is self-proclaimed). I have experienced numerous examples where so called experts were miles away from what they have claimed to be and as such our …

Cyber security is a full-time job

As more and more products get connected online in this Internet of Things (IoT) “revolution” of sorts, it is important to take information security strategically, seriously and proactively. To start, your systems and networks need to be redundant, backed up and up to date (properly configured, patched and tested); your users need to know what NOT to do online (at …

Analyzing Social Media

Social media is the present-day word-of-mouth and as such you need to listen. In order to grow, advance and improve your services and products you need to be aware of what people are saying about your organization. You also need to actively engage in providing exceptional customer service across these channels and meet your clients where they are and enjoy …

Build relationships and partnerships with vendors

Build relationships and partnerships with vendors providing services for your organization. No matter how large they may be they should never have an upper hand on your organization; you should work together towards a mutually beneficial relationship so don’t allow to be in a subservient position. Start your selection process by focusing on the needs of your organization, then research …