Opportunities are frequently unexpected and very commonly show up unannounced. How we react to them is what makes the ultimate difference in how valuable they become to us. I have already emphasized the importance of embracing opportunities and have shared a few examples last year which support the fact that opportunities and new clients don’t come announced which was, once …
Don’t chase perfection, chase progress
Perfection is elusive and frequently unattainable. This is why it is important to focus on making daily incremental advancements towards the ultimate goal. Rome wasn’t built over night and neither will most of your projects or strategic and operational services. Collaborate, communicate and work together with your colleagues to advance your current state into what you all believe it can …
Information security is everyone’s responsibility
Security of data and information across organizations is everyone’s responsibility. While content management, security, access and backup is generally led by Information technology (IT), they shouldn’t not be the only team involved in managing and securing data across organizations. Proper security training should be an integral part of the hiring process; should be communicated during student orientations and most importantly …
Be the change you want to see
Be the change you want to see in your workplace. Or, more globally, as Mahatma Gandhi said: “Be the change you want to see in the world.” Don’t wait for permission to be positive, to think differently and be creative. Don’t wait for appointment or a decree to be innovative and to approach problems with focus on solutions and opportunities. …
Support people’s dreams
Leaders support and empower others, they don’t bring them down. This also applies when people are leaving your team and moving onto new opportunities and at times even completely different careers. Good people and good employees should always be supported, even when their immediate departure will impose certain limitations and challenges to your operations. Help them during the transition phase …
Hire your boss!
Hire your boss! While that statement without context is contradictory it does deserve your attention as you advance in your career. While vision, responsibilities, advancement opportunities, position, strategic plans, staffing, benefits and salary are all important, the single most important factor impacting and influencing your future success (besides your own work ethic, commitment and quality) is your boss. Having said …
Information is meant to be shared
Information is meant to be shared as its primary purpose is to inform others of what is or will be taking place. As soon as you have access to information that other people would find useful please pass it along so that they can find value in it. Don’t hide, hoard or shelter information, it is not yours to keep …
Why avoiding conflict can hurt you and others
Avoiding conflicts is generally a solid advice to follow. However, at times, disagreements (perhaps a better term) are unavoidable. By this I refer to those moments when someone needs to speak up in support of others and with collaboration and progress in mind. However, even during these disagreements one needs to remain professional, respectful and polite, but the points of …
Top 3 areas to focus on at a new job
Top 3 areas to focus on at a new job may vary when it comes to specifics and details. However, the overall theme of the three areas that deserve and need you attention once you join a new organization are: Meet your coworkers – learn what their hopes, goals and ideas are. Leverage their institutional knowledge and experience in adapting …
Client experience is the starting point
Client experience is the starting point of all service offerings. When designing services to support your organization it is essential to start with the experience of your users (both internal and external) in mind. Once you are aware how your services impact the lives or responsibilities of others that’s when you reverse engineer the process to make sure proper people …