Be honest, compete on value, not price

Honest and transparent approach will go a long way in customer acquisition and more importantly, customer retention. When it comes to your services and products it is important to be honest, sincere and transparent with respect to your strategy, cost and pricing that they may need to incur. Be honest with your clients and tell them the truth, tell them …

Speak openly, honestly and frequently

Speak openly, honestly and frequently. Think for yourself, leverage your experience, knowledge and education to arrive to your own conclusions. Don’t simply follow the majority and fall into complacency, lack of action and lack of commitment. You should be represented by your own actions, not by actions of others. Stand up and speak up on items you feel strongly about …

Don’t blame others, help them

A mistake was made, what should one do next? The easiest thing for some people is to point fingers at others and take no responsibility for their own actions. While this selfish behavior might help them in that particular instance, long term, it will hurt them, their reputation, integrity and future relationships within the organization. Be a man or a …

Stop faking it

Contrary to a popular saying, don’t fake it ’til you make it. Focus on what you know, have experience in and enjoy doing. Please stop pretending to be someone you are not, especially when it comes to work. Leverage your strengths to provide value to others and by doing so you will be providing value to yourself.

It’s OK to say NO

If you really don’t want to do something let the other person know right away. Be sincere and straightforward and say no to things and plans you have no interest in being a part of. Saying no can be liberating, empowering and will definitely let others know where they stand with you which is what we all want anyway – …