With each passing day, more and more universities, organizations and businesses are moving their operations online. This massive test of our business continuity plans, processes and procedures (while challenging today), will be of great value in months to come. We will learn what works, what doesn’t and what could be improved. We will also learn what could and should be …
Coronavirus, sales and business ethics
Be honorable, honest and ethical in all that you do for your reputation will carry and extend well beyond any single sale or transaction. Your integrity, leadership and trust need to be your calling card.
Business continuity extends beyond technology
While business continuity and disaster recovery are heavily dependent on technology, tools and processes they both need to extend beyond technology and should be approached as organizational priorities, endeavors and initiatives.
Chief Information Officer (CIO) and other “chiefs”
This segmentation is more prevalent across technology then in any of the other areas. In Finance there’s generally a Chief Financial Officer (CFO) who leads everything; in Marketing, that position is a Chief Marketing Officer (CMO) and so on. Yet, across tech and innovation, we have other positions of consideration to name a few… Chief Information Security Officer (CISO) Chief …
Are you growing your team?
Are you growing your team? How deep is your team? Are you a one woman or a man show and is that scalable?
Respecting the budget
One should earn and retain the privilege that is entrusted to them to oversee finances of an organization. Respect the budget and be mindful of what you need to accomplish and how to strategically invest in your upcoming opportunities and innovation. Don’t be wasteful.
Are you ready for change?
Whether it is health, career or the overall business growth and success, the answer is always the same, we need to change. We need to make certain changes and sustain them for a period of time in order to realize the benefits and potential opportunities. While we should respect and learn from history we shouldn’t live there. Furthermore, we need …
5 things to improve in meetings
While the list could certainly be longer, here are 5 things that I believe should be improved (or fixed) with respect to the majority of meetings we all attend each day. 1. Should this be a meeting? 2. Do we have the right people in the room? 3. Are we making decisions and taking actions? 4. Was agenda shared ahead …
False promises and their downfall
False promises lead to nowhere other than to demise of your own credibility and respect across an organization. Follow the process and confirm whether something can or should be accomplished before you make any promises or commitments. Do not commit to people just to see them smile. As a leader, you are not in a “people pleasing” business and you …
Customer experience matters, a lot!
The importance and value of exceptional customer experience should never be overlooked or underestimated. In addition to a quality product or a service, how you interact and treat your customers matters, a lot! In short, remove friction and respect people’s time and resources.