Hire your boss!

Hire your boss! While that statement without context is contradictory it does deserve your attention as you advance in your career. While vision, responsibilities, advancement opportunities, position, strategic plans, staffing, benefits and salary are all important, the single most important factor impacting and influencing your future success (besides your own work ethic, commitment and quality) is your boss. Having said …

How to staff your team during training

Providing training to your team is essential in order to continue improving the quality of services you offer as well as to enhance career development opportunities. However, when training takes place, it is important not to neglect services you currently provide. The actual staffing process depends on the size of your team, services you provide and training opportunities and schedule. …

Why avoiding conflict can hurt you and others

Avoiding conflicts is generally a solid advice to follow. However, at times, disagreements (perhaps a better term) are unavoidable. By this I refer to those moments when someone needs to speak up in support of others and with collaboration and progress in mind. However, even during these disagreements one needs to remain professional, respectful and polite, but the points of …

Top 3 areas to focus on at a new job

Top 3 areas to focus on at a new job may vary when it comes to specifics and details. However, the overall theme of the three areas that deserve and need you attention once you join a new organization are: Meet your coworkers – learn what their hopes, goals and ideas are. Leverage their institutional knowledge and experience in adapting …

Client experience is the starting point

Client experience is the starting point of all service offerings. When designing services to support your organization it is essential to start with the experience of your users (both internal and external) in mind. Once you are aware how your services impact the lives or responsibilities of others that’s when you reverse engineer the process to make sure proper people …

Make progress and don’t compare yourself to others

Make progress, don’t chase perfection and most importantly don’t compare yourself to others. Move towards your goals each day and don’t get discouraged by seeing someone who is at this time further along the path than you may be. Most of them have started from zero, and with time, effort, hustle and commitment have advanced to their present state. You …

Career advice: be thoughtful and intentional, be strategic

When it comes to your career and your professional future (same goes for many personal goals as well) it is essential to be thoughtful, intentional and strategic. Think long and hard about where you would like to be in 10, 15 or even 20 years and then design your strategic plan. Once you have identified your current professional summit (as …