Get out of your office and have your staff do the same. Now, don’t interpret that as not working or simply hanging out, but as a necessary process to grow, learn and become better at our jobs. Each of us must reach beyond the comfort of our core expertise in order to meet people and learn from them. Meet folks …
Remove obstacles and focus on solutions
Remove excuses and eliminate obstacles for others to be successful. This is a very simple view of what leaders must do and in particular what IT teams must do. Technology needs to empower people and provide solutions, not be in the way of people achieving their goals and being successful.
Leaders own problems and provide solutions, not excuses
Leadership is about solutions, collaboration, motivation and empowerment. In order to be successful as a leader you must be honest, transparent and accountable. You must take ownership of issues that lay within your area of responsibility and leadership and move towards their ultimate resolutions. When they came into existence is less important than what will you do to solve them.
Excuses don’t matter, your work does
Excuses are frequently irrelevant, cheap and everyone has at least a few. While it is important to learn from previous decisions and actions, it is equally as important not to spend too much time stuck in the past. Learn from the past, assess your current state, communicate present outcomes, but spend all of your time, effort and energy on moving …
I’m stressed, help me!
Sooner or later, a time will come for most when they will feel overwhelmed, stressed and stretched too thin. It will feel like 24 hours in a day are simply not enough to accomplish it all. Well, when that time comes (or if it is already here) please note that you are not alone and that solutions exist. Focusing on …
Don’t blame others, help them
A mistake was made, what should one do next? The easiest thing for some people is to point fingers at others and take no responsibility for their own actions. While this selfish behavior might help them in that particular instance, long term, it will hurt them, their reputation, integrity and future relationships within the organization. Be a man or a …
You get what you pay for
When making enterprise decisions look beyond the initial cost and consider total cost of ownership (TCO), usability and user experience. While current cost is an important line item it shouldn’t be the main (or only) factor to consider when deciding which systems or services to implement or who to hire and promote. Look at the overall value that particular enterprise …
Say it with me: I don’t know
Saying that you don’t know something makes you human and that’s what we are best at being. Not having immediate answers to questions is OK as long as you go out to find the answers and follow up with those who have asked. Saying I don’t know builds your credibility as no one wants to be lied to and fed …
When the answer is no, provide alternatives
We have all been there, at times, you just have to say no. What happens next matters a lot more as it is up to you to understand the need at hand and provide valuable alternative solutions. If an organizational need (no matter how small it may seem to you at first) is not being addressed take a leadership role …
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