In this video, I have shared my preferred process in resolving difficulties between colleagues that extend into challenges, hostility and at times even nastiness. However, I am interested to learn how do YOU deal with difficult colleagues who believe that processes and policies do not apply to them and that they are above us all? Thank you for sharing.
Unknown audience
Get out there and meet new people. I keep saying this as you never know you might meet at these events. One can’t predict who also might be in the attendance and who could be helpful to you in the near future. Also, offer help to others as well as that is how your reputation is built in part. Always …
The long game – Episode 1 | Trisha Clay on reducing friction & tearing down silos
Podcast – Trisha Clay, Chief Information Officer (CIO) at Hudson County Community College shares her thoughts, ideas and experiences on leadership, innovation, culture and much more.
Do you believe in what you sell?
Do you believe in the products and services you sell? Do you use them yourself? Are your friends and family using them? Would you recommend them to your closest circle or are you simply doing your best to hit your quarterly quotas and targets in search of your bonuses? Either way, we can tell. Well, most of us you are …
Annual performance reviews
Annual performance reviews. We can do better in most instances, I am certain of it. First, they should be more frequent in order to provide guidance for any needed corrections and they should be multi-directional at the very least.
Do it already
When you read the title of this post, what came to mind? You don’t need to answer, but you know what you have been putting off for way too long. Just do it already, what are you waiting for, an invitation? Remember, that all the planning in the world without actually doing it doesn’t mean a thing. Doing beats planning, …
Don’t believe everything you hear
Don’t listen to noise. Everything around you has an opinion about most things and many will share those opinions freely whether they have been solicited or not. It is up to you not to allow those positive or negative words to change who you are and deter you from the path you have chosen to be on.
How to build high performing teams
While there are many things to focus on and do, I believe that these four general areas are of great value on this journey. 1. Learn what your customers and market want and need (you may not use all of it). Also, to a smaller degree, be aware of what your competition is doing. 2. Evaluate all strengths across your …
Stop hiding failures
First of all, we all have them and we will experience even more of them in years to come. Now, that we got that out of the way, it should be easier for each of us to internalize that truth and act accordingly. While I strongly believe that we should all focus on our strengths, I also believe that acknowledging …
Random learning opportunities
Learn from everyone, expand your perspectives and listen to what those you work with have to say about your organizational leadership, culture, performance, product, services, outcomes…your present and your future. Invite folks to be truthful and share what they have observed along the way, both across the industry and your organization.