False promises lead to nowhere other than to demise of your own credibility and respect across an organization. Follow the process and confirm whether something can or should be accomplished before you make any promises or commitments. Do not commit to people just to see them smile. As a leader, you are not in a “people pleasing” business and you …
Walk the floor
Get out of your office and experience first-hand what your clients, customers and partners experience every day. Learn and stay up to date with what your team does and look for opportunities to recognize greatness as well as consider better ways forward.
Play your role
Play your part on your team and make sure your responsibilities are attended to accordingly. While you should be collaborative and helpful to others, you should not try to do their jobs for them. You win or lose together as a team and everyone has a role to play.
Be courageous and speak
Be courageous and speak. Share your thoughts in meetings and speak your mind. Say what you think and believe and listen to others’ points of view. Share your thoughts, that’s why you have them. Don’t be shy, scared or embarrassed to talk in front of other people, no matter what positions they might hold in your organization. Speak the truth, …
Don’t do it all alone
Empower others to contribute and succeed. Share, delegate and scale your operations for growth, size and relevance. Don’t do everything alone, invite and welcome others to join you on this collective and collaborative journey towards growth, improvements and success.
Making decisions
Having options to choose from is a good “problem” to have. However, it is important not to spend too much time dwelling on options as some of them will go away with time. Do your due diligence and your research on each of the options; speak with your trusted circle of family and friends and then act. Take a shot, …
Difficult colleagues
In this video, I have shared my preferred process in resolving difficulties between colleagues that extend into challenges, hostility and at times even nastiness. However, I am interested to learn how do YOU deal with difficult colleagues who believe that processes and policies do not apply to them and that they are above us all? Thank you for sharing.
Annual performance reviews
Annual performance reviews. We can do better in most instances, I am certain of it. First, they should be more frequent in order to provide guidance for any needed corrections and they should be multi-directional at the very least.
Ask. Don’t say “NO” for others
Whether a scope of a project needs to be changed, or a smaller overlooked item need to be accounted for, don’t assume that the other side, whether a partner or a client, is not willing to help. When in doubt, always ask other people what their thoughts are on a particular need that you and your organization may have and …
Lunch with a friend
Get out of your office or your cubicle, step away from your desk and invest time in building relationships and partnerships with people. This thing, the entire life and our careers and businesses within it is a people game first. Everything always starts with people so look for ways to build partnerships, synergies and proactively resolve any difficulties or challenges …