While you may have the best intentions in mind and are able to demonstrate your highest levels of quality, at times, some people may still not be completely satisfied. I say this not to suggest that you should give up on improving your services and products or that you should give up on trying to reach those individuals and address …
How to present ideas successfully
First concept to understand and keep in mind is that there are no functional projects or ideas. They all must contribute to the overall business success and should always be presented and implemented in that way. Additionally, you must know your audience; establish trust, familiarity and context with those you are presenting/pitching to and show them data (simple and visually …
Customer centric, employee aware
Truly successful teams are both customer centric and employee aware. In order to be able to provide useful products and services one must design, create and build those with their customers in mind. However, equally important is the need to be aware of the needs of your staff in order for them to be successful. Leadership must provide resources and …
Create experiences that matter
As you embark on new projects and consider introducing new services or products make sure to include your end clients and ideally start with them. Whether it is an internal or an external project it is important to understand the needs of your clients, partners, the business as a whole prior to proceeding. As you meet with people who are …
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