Documentation is crucial in knowledge sharing, knowledge transfer, management and the operations as a whole. Additionally, any and all procedural or project changes must be documented and shared with everyone who is or may be impacted by this change. Document, verify and communicate frequently what you do, why you are doing it and how it impacts the mission and vision …
Culture of evidence and collaboration
As you and your team go about your daily responsibilities it is important to create the culture of evidence and collaboration. Each team needs to be able to document their performance, progress, accomplishments and contributions. The value of such resource will continue to grow with time as it begins to serve as a knowledge management databases of source. This resource …
Simplify and automate everything
Whenever possible (and at a minimum annually) think of ways to make you operations more efficient and by doing so you will free up people to focus on what they care about and are good at. Employees should waste minimal time on bureaucracy, paperwork and old (somewhat archaic) way of doing things. Simplify and automate everything that can be done …
Good record keeping
We are in the process of moving all of our documentation, forms, and files online (or at least to digital format) and while working on that today we came across a couple of old installation forms from 1999. These forms are 10 years old! The people (if they are still here) have most likely received 2 new computers since then …
Prevent identity theft
On this morning’s news I head that over the past year some 10,000,000 Americans were victims of identity theft. That’s little over 3% of the U.S. population. Someone might say, well it’s only 3% which is not bad, but when you look at the number it is staggering, frightening even. 10 million people! While there is no guarantee that it …