Our institution has been using Blackboard (Bb) for a while now as their Course Management System (CMS) of choice with mixed results. Depending who you ask, based on their technical knowledge and their experience using Blackboard (and other CMS solutions) you will get different responses. They range from it is good, does what I need it to do to can we please use anything but Blackboard. Both performance and availability have been known to be a bit spotty and we all know that those two parameters are very important to students and faculty.
My usage has been fairly limited since I don’t teach any courses and my needs are different from those of a faculty (or even some other staff members). This is why I’m probably not the best person to provide an in-depth assessment of Bb v.7.3 (currently in production) and why I turn to those who have more exposure to Blackboard and other CMS tools such as Moodle, Sakai and the likes to hear what your thoughts are.
Is Bb the best or simply the largest solution out there? What are you running/using at your school/work and how satisfied are you with that product?