Our virtues and our failings are inseparable, like force and matter. When they separate, man is no more. – Nikola Tesla

Be honest with your service providers


Please be honest with your service providers. No matter what happened to a particular piece of equipment or a product we need to have as many facts as possible up front in order to provide adequate services and support.

There’s no reason to be ashamed or embarrassed as chances are that your story is not the worst we have heard and seen. Tell us the truth so that we can do our best to help you get back to doing what you do best.

How to change bad habits


How to change bad habits? Well, we all have them and to begin the change we must first accept that they exist. Once we are aware of specific bad habits, we need to begin the process to change them and replace them with better habits (not with another bad habit which happens frequently).

This process in it’s simplest form looks something like this:

  1. Value the change – visualize the benefits
  2. Put strategy in place – specific steps; control environment
  3. Identify with that change – believe in it completely

By focusing on each of these steps every single day you will kick that bad habit before you know it. Good luck!

Culture of evidence and collaboration


As you and your team go about your daily responsibilities it is important to create the culture of evidence and collaboration. Each team needs to be able to document their performance, progress, accomplishments and contributions. The value of such resource will continue to grow with time as it begins to serve as a knowledge management databases of source. This resource can also be used to create a “paper trail” when needed; share knowledge and actions taken; and help with training of new employees.

Being able to document performance, accomplishments and contributions can and will also serve individuals as they go up for a reappointment, reclassification or promotion. Having one place to go to for a complete listing of your accomplishments will save you a ton of time while increasing accuracy of your supporting documentation.

How to be a great leader


To be a great leader you must make your intentions, actions and decisions about others, not yourself. You also need to provide needed resources and create a safe and relaxed environment. Additionally, you also need management skills to build on as all members of your team must be aware of the policies, rules, guidelines and responsibilities.

Finally, share responsibility, empower people, delegate authority and enable them to be challenged and demonstrate their value publicly. Treat people the way you want to be treated.

Lack of leadership? Fill the void


If you happened to be on a team or in an organization where leadership is lacking to provide what’s necessary for staff to be successful not everything is lost. While your options are somewhat “limited” you can do some of the following:

  • you can accept your faith
  • complain, which won’t do you any good
  • leave (always an option)
  • or do something about it

If you have wisely selected the last option, you can start by find out what’s necessary and presently missing within your team; discover what motivates others and then leverage that to help them, motivate them and inspire them to greatness. Finally, selflessly share ideas, knowledge, collaborate and most importantly communicate. Try it, you’ll be amazed with the results.

Work ethic and pride in quality


Work ethic and pride in ones work seems to have be diminishing across various industries and market segments in recent years. Reasons for this nonchalant behavior and lack of work ethic, commitment and quality can and often do vary.

However, whatever they may be, it is up to leaders to perform full assessments (audits if you will) and determine these root causes and address them appropriately. Maybe the reasons lie within leadership as they haven’t provided motivation and much needed resources for employees to be effective; maybe it is lack of accountability; maybe it is ___________ [insert your reasons here].

Whatever they may be, they need to be addressed in one way or another as you owe it to others who are working hard to have fair and equitable standards that apply to all members of your team no matter how large or small it may be.

How to present ideas successfully


First concept to understand and keep in mind is that there are no functional projects or ideas. They all must contribute to the overall business success and should always be presented and implemented in that way. Additionally, you must know your audience; establish trust, familiarity and context with those you are presenting/pitching to and show them data (simple and visually appealing) supporting the business value you are interested in delivering.

Finally, once again, remember that there are no functional projects as everything we do must be in sync towards delivering exceptional business value to our clients and partners.

Don’t apologize for your opinions


Be authentic, transparent and most importantly, be who you are. Now, don’t confuse this with being confrontational or difficult for no apparent reason, what I actually refer to is sticking to your beliefs and opinions which are backed by facts, experience and values.

If you have seriously considered all options and alternatives and you have formed an educated opinion don’t change it simply because it may be unpopular at that point in time. Following the majority without thinking for yourself is definitely not the way one should live their professional or personal life.

In-person conversations


The lost art of in person conversations is now more valuable than ever. It is especially important and effective when you are trying to understand causes of issues and challenges and when you need to communicate vision, values and motivate people.

Take the necessary time and make the effort to meet with people to learn what makes them tick; what makes them think, act and behave in the way they do.

People matter the most


People matter the most and as such they should be the primary focus of every leader at every level in every organization. Attracting quality personnel to your team(s) is essential in order to be efficient, effective and competitive. Focus your search and positioning on quality over quantity, every single time.

While it is very important to have adequate resources (funding, equipment, technology, processes, policies…) needed to accomplish your vision, mission and operational responsibilities one will never be as successful and as effective without quality people that fit your team and your culture.