Job searches and everything they entail can be challenging, time consuming and a bit unnerving at times. The crowning moment and the one you are really after is an in-person interview. Once you get there it’s all on you to demonstrate value, share ideas and “sell” your vision. Now, once you are seated in front of the search committee it …
CIO: one of the most rewarding positions
In my humble and somewhat biased opinion, one of the most rewarding positions is that of a CIO (Chief Information Officer). I say this based on their potential to influence positive transformation, change and growth within organizations. CIOs are uniquely positioned and have exposure and partnership opportunities with all business areas (finance, legal, marketing, operations…you name it, technology is involved …
Cyber security is a full-time job
As more and more products get connected online in this Internet of Things (IoT) “revolution” of sorts, it is important to take information security strategically, seriously and proactively. To start, your systems and networks need to be redundant, backed up and up to date (properly configured, patched and tested); your users need to know what NOT to do online (at …
Lessons from T-Mobile and Experian partnership and data breach
Cyber security, information security…call it what you want, but it must be taken seriously and proactively in every organization. Furthermore, your plan and attention must extend beyond the confines of your own networks, systems, applications and walls. You need to collaborate with your partners on join strategies to strengthen your connections, secure your data and protect your intellectual property. As …
Analyzing Social Media
Social media is the present-day word-of-mouth and as such you need to listen. In order to grow, advance and improve your services and products you need to be aware of what people are saying about your organization. You also need to actively engage in providing exceptional customer service across these channels and meet your clients where they are and enjoy …
CIOs are joining Boards of Directors
Technology is a the core of nearly everything we do in modern business and as such it needs to be considered as one of the greatest opportunity and difference makers around. With this in mind, it is natural to see more and more technology executives, most frequently Chief Information Officers (CIOs) joining both boards and top management teams. These teams …
A taste of your own medicine
A taste of your own medicine is just what one may need at times. I say this with respect to the experience your clients go through with your services or products. Use your services, call your IT Service Desk (aka. Help Desk) and use your products in your daily life as that will clearly show you what your customers are …
Push your employees over the edge then be there to catch them
Push your employees “off the edge” and be there to help them land safely. Get them out of their comfort zone and enable their growth, advancement and provide them with opportunities. At times, you will come across folks who lack confidence and belief in their abilities and it is on you as a leader to find a way to reinvigorate …
Why you should market IT services
Marketing your services and products is essential in order to make sales, increase revenue, make your payroll and ultimately survive. Having that in mind, why is it that IT leadership frequently believes (or certainly acts that way) that their services shouldn’t be marketed across their organizations and beyond? Why do they believe that others will just magically become aware of …
To succeed you must leave your office
Get out of your office and have your staff do the same. Now, don’t interpret that as not working or simply hanging out, but as a necessary process to grow, learn and become better at our jobs. Each of us must reach beyond the comfort of our core expertise in order to meet people and learn from them. Meet folks …